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    Process

    A collection of articles, blogs, webinars, and resources. Get insights, advice, and tools created by experts in Product Management, Agile, SAFe, and Profit.

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    Process

    Customer Interviews: Analyzing the Data

    She analyzes synergies, or synergizes analogies… or some such thing.—Edward Norton (as “Father Brian Finn”), Keeping the... Read More
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    Customer Interviews: How to Conduct the Interview

    My greatest strength as a consultant is to be ignorant and ask a few questions.—Peter Drucker, American management... Read More
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    Customer Interviews: Getting Ready

    Personally I’m always ready to learn, although I do not always like being taught.—Winston Churchill, British prime minister Read More
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    Onshore ScrumMaster Offshore Team Does NOT Work

    A recent question in the Certified Scrum ProfessionalsLinkedIn Group, described a common scenario that people have when... Read More
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    Why Is Commitment Important to Scrum

    Commitment is essential to Scrum since it lies at the fundamental core of Scrum – personal accountability, the drive for... Read More
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    How to Improve Your User Stories

    Why does writing user stories have to suck so much? I recently heard from a colleague that they were looking for some... Read More
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    One Thing Executives Need to Know About Agile

    An agile consultant explained that the best way to get senior leadership on board with agile is for them to get Scrum... Read More
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    Done Ain’t Launchable

    I had the pleasure of seeing my colleague Barbara Nelson at Silicon Valley ProductCamp last Saturday. Her session on “Done... Read More
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    [DELETE] User Story

    I have written on user stories before, so please understand that I love user stories. When used thoughtfully, I feel user... Read More
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    Scrum Teams versus Working Groups

    In the past few weeks, I have been putting renewed effort to wrap up the course design for a new course entirely focused on... Read More
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    User Story Examples: Getting the Requirements Right

    For Agile teams, the biggest area of friction for agile teams is agreement on what constitutes a story. Product managers and... Read More
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    User stories vs user goals

    User stories vs user goals The problem: Agile developers want user stories; product managers want to bring back stories... Read More
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    Scrum Teams Working from Home

    Today, I read that new CEO of Yahoo!, Marissa Mayer, has decided to curtail the number of employees who work remotely... Read More
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    The Many Hats of a ScrumMaster

    I have been working with a colleague to develop a new course for ScrumMasters (and other Agile change agents) and we were... Read More
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    Writing Good User Stories

    User stories are tool that originated from Extreme Programming and have become the de facto way Agile teams document and... Read More