Here are the terms and conditions for the Applied Frameworks website.

1. Terms

By accessing the website at https://appliedframeworks.com, you are agreeing to be bound by these Terms of Service, our Privacy Policy, all applicable laws and regulations, and further agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Applied Frameworks’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  1. modify or copy the materials;
  2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  3. attempt to decompile or reverse engineer any software contained on Applied Frameworks’ website;
  4. remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Applied Frameworks at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Applied Frameworks’ website are provided on an ‘as is’ basis. Applied Frameworks makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Applied Frameworks does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Applied Frameworks, Applied Frameworks, Inc, or any of their suppliers, employees, agents or independent contractors be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Applied Frameworks’ website, even if Applied Frameworks or an Applied Frameworks authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Except as prohibited by law, Applied Frameworks shall not be liable for any special, incidental, consequential, punitive, exemplary or other indirect damages, howsoever caused, whether arising in contract, tort or otherwise, even if it has been advised of the possibility of such damages, above the amount of tuition price paid.

5. Accuracy of materials

The materials appearing on Applied Frameworks’ website could include technical, typographical, or photographic errors. Applied Frameworks does not warrant that any of the materials on its website are accurate, complete or current. Applied Frameworks may make changes to the materials contained on its website at any time without notice. However Applied Frameworks does not make any commitment to update the materials.

6. Links

Applied Frameworks has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Applied Frameworks of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Applied Frameworks may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Refund Policy

We want you to be a happy customer, one who is genuinely satisfied with their Applied Frameworks experience!

Classroom Training

While we will do everything possible to ensure a scheduled course proceeds as planned, sometimes there is not enough interest to sustain a course.  As a result, we have introduced a requirement of a minimum enrollment of at least six participants in order to conduct any public course produced by Applied Frameworks. We take our responsibility to provide the very best training experiences seriously and have found that when there are less than six participants in a course, there are not enough people to provide for a rich interaction between the learners, a diversity of perspectives, and allow the course discussions to be viable.

With that in mind, the following is our refund policy:

  • A full refund will be provided if you cancel your enrollment no later than five business days prior to the start of the course.
  • If you cancel your enrollment within five business days, you will be refunded the complete amount of your enrollment minus $150.
  • No refund is offered for same-day cancellations or no shows.
  • No refund is offered if you leave a course before it is completed.
  • No refund is offered after you complete a course.

If your course is canceled due to low enrollment, you will be offered an opportunity to transfer to a future public course or receive a full refund within 10 business days.

Online Training

Because our instructors will be spending their time reviewing your work, providing coaching, mentoring, and other services, we want to explain our refund policy to clarify both yours, and our, expectations.  With that in mind, the following is our refund policy:

  • Within the first three months from your date of registration, a full refund will occur if you  cancel your registration in any of our programs (A-CSM®, A-CSPO®, CSP-SM® or CSP-PO®) provided you: 1) have not used the product in any way; and 2) have not attended any of the coaching circles.
  • Within the first three months from your date of registration, if you have used the product and/or attended the any of the coaching circles, you will be issued a refund according to a pro rata allocation between the amount of the program which has been accessed and the amount that has not.

No refunds, absent exigent circumstances, after three months from the date of registration. Absolutely no refunds after six months.

No refunds if the participant is removed from the program for violation of our Academic Integrity Policy.

Free Trials: The free trial period is intended to allow you an opportunity to sample the program. Program instructors will endeavor to respond with feedback to a maximum of three courses within the program within the free trail period. The instructors will not be validating you have completed all the Scrum Alliance® learning objectives during the free trial period. 

Upon registration into the free trial period, your credit or debit card is scheduled to be, and will be, charged the registration price in 7 days. Your credit/debit card will not be charged provided you provide us notification of cancellation within 7 days of registration. After that, your card will be charged and you will be subject to our standard refund policy set forth above. 

Our three payment/installment option is not available for learners who have participated in the free trial period. 

9. Governing Law – Arbitration of Disputes

These terms and conditions are governed by and construed in accordance with the laws of North Carolina and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location. The parties agree that any dispute or claim in law or equity arising between them regarding the use of this web site or these Terms and Conditions, including any dispute regarding the enforceability or applicability of this arbitration provision, shall be decided by neutral, binding arbitration conducted in Wake County, North Carolina, United States of America. The arbitrator shall render an award in accordance with the substantive laws of North Carolina. In all other respects, the arbitration shall be conducted in accordance with the rules and procedures of the American Arbitration Association, subject to the parties being allowed limited discovery. Judgment upon the award of the arbitrator(s) may be entered in the above-referenced jurisdiction.

NOTICE: BY USING THIS WEB SITE YOU ARE AGREEING TO HAVE ANY DISPUTE ARISING OUT OF THE MATTERS INCLUDED IN THIS “GOVERNING LAW – ARBITRATION OF DISPUTES” PROVISION DECIDED BY NEUTRAL ARBITRATION AND YOU ARE GIVING UP ANY RIGHTS YOU MIGHT POSSESS TO HAVE THE DISPUTE LITIGATED IN A COURT OR JURY TRIAL. YOU ARE GIVING UP YOUR JUDICIAL RIGHTS TO DISCOVERY AND APPEAL, UNLESS THOSE RIGHTS ARE SPECIFICALLY INCLUDED IN THE “GOVERNING LAW – ARBITRATION OF DISPUTES” PROVISION. IF YOU REFUSE TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS PROVISION YOU MAY BE COMPELLED TO ARBITRATE ANYHOW PURSUANT TO A COURT ORDER. YOUR AGREEMENT TO THIS ARBITRATION PROVISION IS VOLUNTARY. IF YOU DO NOT WISH TO AGREE TO ARBITRATION, THEN YOU MAY NOT USE THIS WEB SITE.