A vital part of a Scrum Team’s success has historically come from continuous, in-person communication and collaboration of its members. Before March 2020, when the US first shuttered its storefronts as the COVID-19 pandemic took hold in America, this level of interaction was so integrated into our workspaces that continuous, in-person communication and collaboration was a non-issue. Group work, pop-up huddles, and Scrums were effortless for the majority of collocated teams. Once more than half of the workforce in the US began working from home, those effortless moments of Scrum teamwork became a challenge.
Working from home is a new reality — one that can prove challenging for Scrum teams. ScrumMasters and other facilitators need new tools to make online meetings better.