CSM Resources

Congratulations on your completion of the Certified ScrumMaster course!  This page provides some of the resources discussed in class for your ongoing use on your Scrum journey. ScrumMaster resources ScrumMaster Checklist! I also recommend the Facilitator's Guide to Participatory Decision-Making I find The Oz Principle immensely valuable as a leader seeking individual and group accountability.  I hope you do, too. The ScrumMaster is an agent of change in organizations.  This is hard, really hard.  While ...
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December 5th, 2019|

User Story Examples: Getting the Requirements Right

For Agile teams, the biggest area of friction for agile teams is agreement on what constitutes a story. Product managers and product owners try to write market requirements in the form of a story when many developers really want product specifications.It seems so simple. Product managers and product owner write user stories; developers break them into tasks and develop the feature. But the difficulty facing many agile teams today is what, exactly, is a user ...
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February 28th, 2013|Process, Product|

Portfolio Roadmap Example

Executives, sales people, and marketing leaders are often frustrated with the short-term focus in product management, particularly those using agile development methods. Leaders have no idea what is planned—if anything—beyond the next two-week sprint. And that’s why they ask for a roadmap. A portfolio roadmap has become the preferred way to show delivery plans over time. It’s not just a desired feature list by month; it’s bigger than that. It describes major blocks of work, ...
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January 4th, 2013|Product|


FRAMEWORKS Frameworks for Agility Business Agility Frameworks for Leadership Framework for Career Evolution Frameworks for Cost Cutting Frameworks for Large-Scale Retrospectives Frameworks for Transformation Frameworks for Virtual Meetings Product The Profit Engine Framework Competitive Battlecards Frameworks for Product Owners Framework for Product Development Frameworks for Release Planning Product Roadmaps HOW TO... ...
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June 16th, 2020|

Certified ScrumMaster Online Edition

CERTIFIED SCRUMMASTER LIVE ONLINE If you want to learn Scrum from the comfort of your own home — and have fun along the way — this is the course for you. As the world's only provider of online, on-demand advanced ScrumMaster training, we've learned what it takes to be effective in a virtual training environment. In this Scrum Alliance®-approved course, we put you at the ...
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April 22nd, 2020|

Using Customer Segmentation and Term Renewal to Increase Profit

In the first post in our Recession-Proofing Your Profit series, I shared the basic structure of Term Renewal Acceleration, in which a product manager creates an offer to accelerate an annual term renewal with a limited duration renewal discount. In this post, I will expand on the basic structure of Term Renewal Acceleration to show how adding advanced customer segmentation based on product usage data can further increase profitability. Subsequent posts will cover the Multi-Term ...
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June 30th, 2022|Frameworks, Process, Profit|

Accelerate Renewals to Prepare for Economic Headwinds

Use Term Renewal Acceleration to create sustainable profits. Current economic indicators are unfavorable due to a massive stock market correction, high inflation, and shock waves emanating from the war in Ukraine. These factors create economic uncertainty for product managers who must maintain sustainable profits. This blog series, Recession Proofing Your Profit, will share three specific strategies that product managers can employ to fulfill their responsibility of creating sustainable profits amid economic crises.  Let's start by ...
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June 28th, 2022|Frameworks, Process, Profit|
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