The first step in creating a culture that embraces the need to develop customer understanding is to understand WHY it is integral to the sustainability and profitability of your business. Join us for the first installment of Applied Frameworks Principal Consultant, Kim Poremski’s webinar series “I Don’t Know My Customers … Help!”
Join us on March 30th at 1 pm ET where SAFe Fellow Marc Rix will join SAFe Principal Contributor and Applied Frameworks Chief Innovation Officer, Luke Hohmann in an exploration of the responsibilities of a product manager in SAFe and how they bring value to customers.
Join us for the next episode in the SPC Journey Series: I’m an SPC, and I Head a LACE with Alena Keck of Vodafone. SPCs work in a variety of areas, both internal and external. For example, they may serve as a consultant or a coach working as an external partner or be part of the internal enterprise at some point in the journey.
A profit engine is the mechanism that enables sustainable profit for software-enabled solutions. Learn the five most common profit engines and tips to maximize them.
As an SPC, you learned about SAFe, the values and principles that power it, as well as how to implement the framework. Join us for the next episode in the SPC Journey series as we explore the realities of leading a transformation. Our guest speaker, Angela Smith, is deeply experienced leader in the healthcare market who has gainer her SPC as she leads the SAFe implementation at Arkansas Blue Cross Blue Shield.
Every software-enabled solution has a license agreement, but when was the last time you actually read one? Do you know what’s in the fine print of software license agreements? Are you aware of the potential consequences when using digital products and services without fully understanding their terms?
You’ve taken one or more SAFe classes, and now it is your turn to teach. Most SPCs will need to educate people and train various certified SAFe classes. Join us for the next episode in the “SPC Journey” series as we discuss how an SPC can excel in the classroom so that they can enable participants with the knowledge and understanding necessary to achieve greater business agility.
Profit is the net income resulting from revenue minus expenses. Profit is essential because, without profit, a business is unsustainable. The problem is that while there is lots of guidance on how to price regular goods and services, there is little guidance on how to design profitable software-enabled solutions - until now.
Creating a pricing structure provides a consistent and planned approach to pricing your software-enabled solution that helps to achieve your organizational goals.
Do you understand your value exchange model? The economic value of a software-enabled solution is the benefits a customer receives less their costs. How a customer exchanges money for this value represents a critical design decision for product leaders with substantial, long-term implications for their underlying technical and business architectures as well as the sustainability of their solution. Design choices made by business leaders about value exchange directly influence the profitability of the software-enabled solution’s business model.