How to Build a Customer Journey Map
The Customer Journey Map is a critical part of your Product Playbook. In this step-by-step guide, we explain how it can help you and how to build one.
What’s Missing from Product Management Certification Programs?
Business leaders want a fast way to retrain and upskill their product managers so they have a common approach and philosophy for their specific business. We provide a rundown of the pros and cons of existing options, and give you our own distinctive program which meets those goals, and more.
Four Helpful Hints to Avoid Agile Adoption Stall-Out
Moving from the Waterfall Mindset to the Agile Mindset can easily stall out. Here are four critical concepts to keep your Agile Adoption on track.
Four Reasons to Invest in Advanced Scrum Training
Everybody’s busy and it’s easy to become complacent, but existing CSMs and CSPOs may want to consider a few reasons to crack open the books again and get some advanced Scrum training.
How to Build a Product Roadmap
Effective product ownership is harder than it looks. In this essay we provide a step-by-step guide on how to develop a product roadmap, a key part of product ownership success.
CSM Practice Exam: Update for 2020
Frequently, learners in our Certified ScrumMaster (CSM) courses have questions about the CSM exam: How do I prepare? So, we set out to create a practice test, written by actual Certified Scrum Trainers (CSTs), with current content, which helps you gauge your readiness for the exam.
Two Fast Retrospective Techniques
Ever in need of a quick framework to facilitate a fast Retrospective? Here are my two favorites Retrospective frameworks that you can use in any Sprint Retrospective or at the end of any meeting - so that your next meeting will be more perfect, of course - that will provide ...
Read more >
Why Product Managers are Still Important in the Age of Agile
To answer that question, we first need to have an operational definition of product management. Steven Haines, the author of the definitive guide on product management, The Product Manager's Desk Reference, defines product management as the “holistic business management of the product from the time it is conceived to the ...
Read more >
Product vs. Service – Who Cares?
That is actually a legitimate question from the perspective of a consumer. As long as the consumer gets what they want, do they really care if the value was delivervalueed via a product or a service? As a consumer in an open market, as long as I can choose how ...
Read more >
Applied Frameworks @ Scrum Gathering Austin
At Scrum Gathering Austin, our team engaged with the conference attendees to raise awareness around the issue of Oceans of Plastic and demonstrated the power of using frameworks to solve social problems. Each day we used a different framework to guide the conference attendees along a journey that began with ...
Read more >